Online access

• medicines your GP has prescribed

• allergies you have

• vaccinations you've had

• conditions you've been diagnosed with

• notes from appointments at your GP surgery

• results of tests your GP surgery has arranged

letters that hospitals or specialists have sent to your GP

What's not in your GP record

information kept by other services (such as hospitals, dentists and opticians) that has not been sent to your GP – to get this information, you'll need to contact these services directly

Note: When you view your record online, you may only see information that was added recently. If you need to see older information, you'll have to ask your GP surgery to make it visible.

Proxy Access

Setting up proxy access

In most cases you will need to contact the surgery and ask for proxy access.

We will need to make sure the person giving access understands and agrees to it, where needed.

You will have to fill in a form and prove who you are using photo ID.

The surgery will then decide what access, if any, is appropriate, and make the changes in the clinical systems to set it up.

Adults who cannot understand and agree to proxy access

Proxy access for another adult is usually given based on them requesting it themselves, or understanding and agreeing to it. Adults aged 16 and over are assumed to be able to understand and consent to their own treatment. This is called having capacity.

If the person you want to help cannot understand or agree to you acting for them, for example because of a condition such as dementia, this is called lacking capacity.

The GP surgery may still be able to give you access. They will make a decision based on what is in the best interests of the person who needs help.